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A smiling elderly woman enjoying breakfast in nursing home care center.

A resident-focused approach

We are West Coast — operators of long-term care, assisted living and independent living communities in British Columbia, Alberta and Quebec.

Our 35+ years of experience managing seniors housing communities has allowed us to attract and retain an exemplary team of management and staff who practice a resident-focused approach to service delivery. Our management expertise gained over the years is delivered via a combination of best practices, processes and systems to ensure the highest standard of care and service combined with the requisite financial results.
This highly successful integrated approach to seniors housing ownership led to the sale of the Retirement Concepts brand in 2017 (25 communities and approximately 4,500 beds). To this day, we continue to manage this prominent Canadian portfolio.

Core Purpose

To lead, motivate and empower our people and our teams to improve the quality of life and service to the seniors and their families we serve daily—to improve their lives.

Our operating philosophy

We are dedicated to creating and maintaining vibrant communities that support aging with dignity and independence. Communities where residents feel safe and secure in a home-like atmosphere. To achieve this, we focus on what’s important — 

Attracting, retaining and investing in our staff and management

Ensuring delivery of clinical care and resident services to the highest standard

Maintaining the communities so that they are welcoming and evoke a sense of home

Improving our best practices which ensure optimum and efficient resident-focused service delivery.

Investing in systems and technology which enhance resident care and safety

Maintaining the proper financial protocols to achieve the necessary financial results

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